IMDNA • SOP Architecture • Technical Drafting • Workflow Documentation • Document Harmonization

Standard Operating Procedure Development

Translate Laboratory Workflows into Clear, Consistent & Usable Procedures

IMDNA provides scientific, technical, and non-regulatory support for laboratories developing, updating, organizing, or harmonizing Standard Operating Procedures (SOPs) and related laboratory documents. Support can include SOP architecture, technical drafting, workflow mapping, procedure templates, method-specific instructions, equipment procedures, quality-control workflows, document-control tools, revision support, training materials, and implementation assistance.

An SOP should describe how work is actually performed in the laboratory. WHO laboratory-quality guidance emphasizes standardizing major laboratory processes through authorized procedures, while U.S. CLIA requires applicable nonwaived laboratories to maintain written procedures for tests, assays, and examinations performed. IMDNA can help translate technical workflows into practical documents while the laboratory retains responsibility for customization, review, approval, implementation, and ongoing control of its procedures.

Understand the process. Write the procedure. Review the workflow. Implement consistently. Keep it current.

A Good SOP Should Reflect the Real Laboratory

SOP development is not simply rewriting a manufacturer's insert or copying a generic template. The procedure should accurately describe the laboratory's instrument, reagents, sample types, work sequence, controls, calculations, result workflow, troubleshooting, safety considerations, and local operating practices. WHO's quality-manual template specifically states that laboratories should customize templates to their local situation.

Clear Purpose

Define what process the SOP controls and which laboratory activity, instrument, method, or workflow it covers.

Defined Scope

Identify where the SOP applies, which specimen or process it covers, and which staff or laboratory sections use it.

Usable Instructions

Write operational steps in clear language and in the same sequence that personnel perform the work.

Technical Controls

Include the applicable controls, quality checks, calculations, troubleshooting actions, and documentation points needed for the process.

Document Control

Maintain identifiable versions, effective dates, review history, approvals, revisions, and controlled access to the current procedure.

How IMDNA Can Support SOP Development

IMDNA can support a single assay procedure, a laboratory section, an instrument implementation project, or a broader SOP harmonization program.

SOP Inventory & Gap Review

Help identify which operational, technical, equipment, sample-handling, quality, and support procedures may be needed for the laboratory's intended workflow.

Master SOP / Template Development

Develop a consistent SOP structure, numbering approach, header/footer format, required sections, revision table, approval fields, and writing conventions for laboratory use.

Technical SOP Drafting

Prepare draft procedures from validated or established workflows, manufacturer instructions, laboratory information, assay protocols, instrument manuals, and customer-provided technical requirements.

Workflow Mapping

Map the actual process before drafting so specimen handling, reagent preparation, instrument use, controls, analysis, troubleshooting, and handoffs are represented correctly.

Method-Specific Procedures

Support assay procedures for qPCR/RT-qPCR, ELISA, multiplex immunoassay, flow cytometry, cell-based methods, extraction, sample preparation, and other laboratory workflows within IMDNA's technical capability.

Equipment Procedures

Support operating, startup/shutdown, maintenance, cleaning, calibration-support, troubleshooting, and equipment-use procedures based on manufacturer information and laboratory workflow.

QC & Control Procedures

Help document control preparation, run acceptance workflow, review steps, troubleshooting pathways, and technical response to unacceptable control performance.

Specimen-Workflow Procedures

Support practical procedures for receipt, labeling, preparation, aliquoting, extraction, storage, retention, repeat testing, referral, and other specimen workflows.

Result & Data Workflow Procedures

Support technical documentation for result analysis, data review, calculations, instrument software, reporting handoffs, amended workflows, and data retention as appropriate.

Troubleshooting Procedures

Document technically justified actions for control failures, instrument issues, reagent problems, repeat testing, discordant results, inhibition, assay-performance concerns, or other defined technical events.

Revision & Harmonization

Update older documents, consolidate duplicate procedures, harmonize formatting and terminology, and align related SOPs across laboratory sections.

Implementation Support

Provide technical orientation, workflow review, training-support materials, change summaries, and early implementation assistance after a new or revised SOP is introduced.

A Structured SOP Development Pathway

IMDNA's SOP-development model starts with the actual process and moves through drafting, laboratory review, controlled revision, approval by the responsible laboratory personnel, implementation, and ongoing maintenance.

Define Process
Collect Source Documents
Map Workflow
Draft SOP
Technical Review
Laboratory Approval
Implement & Train
Review & Revise

Recommended SOP Architecture

A common structure makes procedures easier to write, review, train, retrieve, and maintain. The exact structure should be customized by the laboratory and may differ according to the procedure type.

SOP SectionTypical ContentDevelopment Consideration
Document IdentificationTitle, SOP number, version, effective date, department, pagination, author/reviewer/approver fields.Use one consistent document-control structure across the laboratory.
PurposeWhy the procedure exists and what process it standardizes.Keep it specific enough to distinguish this SOP from related procedures.
ScopeApplicable laboratory section, specimen, test, equipment, staff role, or workflow.Define boundaries so users know when the SOP applies.
ResponsibilitiesRoles involved in performing, reviewing, maintaining, or supporting the procedure.Responsibilities should reflect the laboratory's actual staffing model.
Definitions / AbbreviationsTechnical terms, acronyms, symbols, or method-specific terminology needed to understand the procedure.Avoid unnecessary definitions; include terms that improve clarity.
Safety / PrecautionsApplicable hazards, PPE, chemical/biological precautions, equipment warnings, and waste considerations.Safety content should align with the laboratory's own safety program and authoritative requirements.
Materials / EquipmentReagents, consumables, instruments, controls, calibrators, reference materials, and supporting equipment.Specify what is needed without creating unnecessary dependence on obsolete catalog details unless required.
Specimen / Input RequirementsApplicable specimen type, preparation, handling, storage, volume, quality, or other input criteria.Use method-appropriate criteria and align with the laboratory's collection and acceptance processes.
ProcedureStep-by-step instructions in the order personnel perform the work.Write clearly, avoid ambiguous verbs, and separate decisions from routine steps.
Quality Control / AcceptanceControl setup, expected performance, review workflow, technically justified acceptance or escalation instructions.Final acceptance criteria remain the laboratory's responsibility.
Calculations / AnalysisFormulas, software steps, normalization, gating, thresholds, or interpretation workflow as applicable.Include enough detail for reproducible execution and review.
Limitations / TroubleshootingKnown technical limitations, common failure modes, repeat actions, escalation, instrument/reagent issues.Distinguish routine troubleshooting from issues requiring vendor, laboratory leadership, or other qualified review.
Records / Related DocumentsLogs, forms, worksheets, QC records, instrument records, related SOPs, manuals, and references.Link the SOP to the rest of the document system.
Revision HistoryVersion, date, summary of changes, and applicable approvals.Maintain traceability of significant changes over the document lifecycle.

CLIA Procedure-Manual Considerations for Applicable Nonwaived Testing

For U.S. laboratories performing applicable nonwaived testing, 42 CFR §493.1251 requires a written procedure manual for all tests, assays, and examinations performed by the laboratory. Manufacturer instructions may satisfy certain required elements when applicable, but information not provided by the manufacturer must be supplied by the laboratory. CMS interpretive guidance also states that procedures and procedure changes must be approved, signed, and dated by the current laboratory director before use.

Procedure Content May Need to Address

Specimen collection & processing
Method steps & instructions
Reagents / supplies
Calibration & calibration verification
Control procedures
Corrective action
Reference intervals / normal values
Reportable range
Critical values / alert values
Method limitations
Patient result reporting
Actions during system downtime

Laboratory Control of the Procedure

IMDNA can help draft and organize technical content, but the receiving laboratory should ensure that each procedure reflects its own approved method, instruments, specimen workflow, staff responsibilities, quality practices, and local requirements.

Laboratory-specific customization
Technical review
Director / authorized approval where applicable
Effective-date control
Staff access to current version
Training / implementation
Periodic review
Change documentation
Obsolete-version control
Record retention

Build an Integrated Laboratory Document System

WHO laboratory-quality guidance treats SOPs as one part of a broader document and quality-management system. A useful document hierarchy helps laboratories separate high-level policy from detailed work instructions and records.

Policies / Quality Manual

Describe the laboratory's overall quality framework, organizational approach, responsibilities, and high-level policies.

Standard Operating Procedures

Describe standardized laboratory processes and how defined activities should be performed.

Work Instructions / Job Aids

Provide focused, task-specific instructions, diagrams, quick-reference steps, checklists, or equipment reminders where useful.

Forms / Logs / Records

Capture evidence that procedures were performed, reviewed, maintained, and followed over time.

SOP Development Across Laboratory Technologies

IMDNA can develop or support technical SOPs across laboratory areas where its scientific and technical team has relevant expertise.

qPCR / RT-qPCR SOPs

Extraction, reagent preparation, assay setup, controls, amplification, analysis, multiplex workflows, troubleshooting, maintenance, and result-review support.

ELISA SOPs

Sample dilution, plate preparation, controls, standards, incubation, washing, detection, reading, calculations, troubleshooting, and equipment workflow.

Multiplex Immunoassay SOPs

Bead/reagent preparation, sample dilution, calibrators, controls, incubation, washing, acquisition, analysis, and analyte-specific review.

Flow Cytometry SOPs

Sample preparation, staining, controls, instrument setup, compensation/unmixing, acquisition, gating workflow, maintenance, and data review.

Cell-Based Assay SOPs

Cell handling, culture conditions, plating, stimulation/treatment, assay readout, controls, viability, equipment use, and workflow documentation.

Equipment SOPs

Startup, shutdown, routine operation, cleaning, maintenance, qualification-support, calibration-support, troubleshooting, and service documentation.

Specimen SOPs

Receipt, labeling, transport, aliquoting, preparation, storage, retention, repeat testing, referral preparation, and disposition workflow.

Quality & Operational SOPs

QC workflow, inventory, document control, change control, training records, temperature monitoring, workflow review, equipment logs, and related practical procedures.

Method Implementation SOPs

Translate an established assay or method into the laboratory's routine operating procedure following technical review and laboratory-specific customization.

Document Control & Change Management Support

An SOP is useful only when users can identify the current approved version. WHO's quality-manual template includes SOP management, internal document management, and document control as dedicated processes.

Document Numbering

Develop a practical naming and numbering convention by laboratory section, document type, workflow, or technology.

Version & Effective-Date Control

Support consistent recording of version numbers, approval dates, effective dates, review dates, and revision history.

Change Summaries

Clearly document what changed and why so staff can understand revisions without comparing entire documents line by line.

Related-Document Mapping

Connect SOPs with forms, logs, worksheets, equipment manuals, validation documents, QC procedures, and associated workflows.

Obsolete-Document Management

Support practical approaches for removing superseded versions from routine use while preserving records where required by the laboratory.

Periodic Review Support

Help laboratories establish review lists, revision calendars, technical-review workflows, and document update priorities.

Training & Implementation Support

Publishing an SOP does not by itself ensure consistent execution. The procedure should be introduced to the personnel who use it and supported with appropriate training or orientation.

Training Materials

Develop slide decks, workflow diagrams, quick-reference guides, checklists, or other practical materials that support the SOP.

Procedure Walkthrough

Provide technical walkthroughs to explain the sequence, controls, critical steps, troubleshooting, and workflow changes within the procedure.

Change Orientation

Summarize important differences when a method, instrument, reagent, workflow, or document version changes.

Go-Live Technical Support

Support early use of a new procedure by addressing technical questions and clarifying workflow or document issues as they arise.

Feedback & Revision

Collect practical feedback from users and help revise unclear or inefficient sections after laboratory review.

Ongoing Harmonization

Help keep related procedures aligned when laboratory workflows, assays, instruments, or supporting documents change.

IMDNA Support Scope

IMDNA provides general scientific, technical, laboratory-documentation, SOP-development, workflow, validation-support, and non-regulatory implementation support based on the needs of each laboratory organization. Support may include assistance with SOP inventories, master SOP and template development, technical drafting, workflow mapping, method-specific procedures, equipment procedures, QC and control procedures, troubleshooting procedures, document-control tools, revision support, training materials, and implementation assistance.

Where appropriate, IMDNA may prepare draft procedures using information supplied by the laboratory, manufacturer instructions, technical manuals, established assay workflows, published scientific information, and IMDNA's own technical experience. Draft documents should be reviewed and customized by the receiving laboratory before use.

IMDNA is not a regulatory, licensing, accreditation, certification, legal, or governmental authority. IMDNA does not approve a laboratory's SOPs on behalf of a regulatory or accreditation body and does not replace the laboratory director, quality-management personnel, safety personnel, manufacturer, or other responsible authorized individuals.

Each laboratory is responsible for determining which procedures are required for its own activities; ensuring that procedures accurately reflect its methods, instruments, specimens, personnel, safety practices, and applicable requirements; and completing the required review, approval, implementation, training, change control, retention, and ongoing maintenance of its documents.

Any SOP, template, technical document, workflow, or guidance provided by IMDNA is intended to support the laboratory's own documentation process and should not be interpreted as regulatory approval, certification, accreditation, legal determination, reimbursement determination, or a guarantee of regulatory acceptance.

References to governmental, regulatory, standards-development, scientific, or professional organizations are provided for general informational purposes only and do not imply endorsement, approval, affiliation, certification, or sponsorship of IMDNA or its services.

IMDNA Can Help Support

  • SOP inventory and document-gap review
  • Master SOP and standardized templates
  • Technical SOP drafting and revision
  • Workflow and process mapping
  • Method, instrument, QC, and troubleshooting procedures
  • Document numbering, revision, and change-control tools
  • Forms, logs, worksheets, and job aids
  • Training and procedure-orientation materials
  • Implementation and go-live technical support
  • Ongoing document harmonization and technical updates

Formal Laboratory Responsibilities Remain with the Laboratory

  • Determining which procedures are required
  • Confirming laboratory-specific technical accuracy
  • Approval, signature, and effective-date authorization where applicable
  • Ensuring personnel use the current approved procedure
  • Training and competency requirements
  • Document retention and obsolete-version control
  • Regulatory, certification, accreditation, inspection, and legal determinations

Why Work with IMDNA?

Scientific + Documentation ExpertiseTranslate technical assay and laboratory knowledge into structured, understandable procedures.
Workflow-Based WritingWrite procedures around the way work is actually performed rather than producing generic text disconnected from the laboratory.
Multi-Platform CapabilitySupport molecular, immunoassay, flow-cytometry, cell-based, equipment, sample, and operational procedures.
Lifecycle SupportSupport initial drafting, implementation, revision, harmonization, training resources, and technical updates as laboratory workflows evolve.

Authoritative & Quality-Management Information Resources

The following official and internationally recognized resources support the general concepts of laboratory procedure manuals, SOP standardization, document control, quality systems, and laboratory-specific customization. These resources are provided for independent educational use and do not imply endorsement of IMDNA or establish one universal SOP format for every laboratory.

  1. 42 CFR § 493.1251 — Procedure Manual. For applicable U.S. nonwaived testing, CLIA requires a written procedure manual for all tests, assays, and examinations performed by the laboratory. The regulation identifies required procedure-manual content and permits manufacturer instructions to satisfy certain elements when applicable, with the laboratory supplying required information not provided by the manufacturer.
    eCFR — 42 CFR § 493.1251
  2. CMS — State Operations Manual, Appendix C: CLIA Interpretive Guidelines. CMS interpretive guidance for §493.1251 states that procedure manuals may be paper-based or electronic, must contain the applicable required information, and that procedures and changes in procedures must be approved, signed, and dated by the current laboratory director before use.
    CMS — Appendix C, CLIA Interpretive Guidelines
  3. World Health Organization (WHO) — Laboratory Quality Management System Handbook. WHO's handbook is a comprehensive laboratory-quality resource based on recognized quality-management frameworks. It addresses documents, records, SOPs, process standardization, quality manuals, equipment, personnel, and the broader laboratory quality system.
    WHO — Laboratory Quality Management System Handbook
  4. WHO — Laboratory Quality Manual Template. WHO provides a modifiable quality-manual package with example SOPs, forms, and processes, including SOP management, document management, internal-document management, equipment installation, sample handling, results validation, training, competency, and other laboratory processes. WHO explicitly states that laboratories should customize the template to their local situation.
    WHO — Laboratory Quality Manual Template
  5. WHO Laboratory Quality Stepwise Implementation Tool — Write a Master SOP. WHO's LQSI tool recommends establishing a Master SOP that defines the types of SOPs used by the laboratory, the common outline, and how SOPs should be written so documents are standardized and complete.
    WHO LQSI — Write a Master SOP
  6. WHO — Laboratory Quality Management. WHO describes laboratory quality management as addressing the organizational structure, processes, procedures, and other elements needed to support accurate, reliable, and timely laboratory operations.
    WHO — Laboratory Quality Management
  7. WHO — Good Practices for Pharmaceutical Quality Control Laboratories. WHO defines an SOP as an authorized written procedure providing instructions for performing general or specific operations. This resource is sector-specific to pharmaceutical quality-control laboratories, but the definition supports the general principle that SOPs are controlled, authorized operational documents.
    WHO — Good Practices for Pharmaceutical Quality Control Laboratories
Reference use: SOP and procedure-manual requirements vary according to laboratory type, test complexity, jurisdiction, accreditation framework, method, instrument, safety program, and intended use. WHO templates and quality tools are intended to be adapted to the local laboratory. For applicable CLIA-regulated testing, the laboratory should independently review current CMS/eCFR requirements. IMDNA can support technical drafting and document development, but the laboratory remains responsible for ensuring that its procedures are accurate, complete, approved, controlled, implemented, and maintained as required.

Build SOPs Around the Way Your Laboratory Actually Works

Tell IMDNA about your laboratory section, assay or instrument, current workflow, existing documents, staff process, controls, technical challenges, and documentation goals. Our scientific and technical team can help organize a practical SOP-development program covering workflow mapping, technical drafting, templates, QC procedures, troubleshooting, document harmonization, training resources, and implementation support.

Discuss Your SOP Development Needs with IMDNA